Your customer interaction strategy will influence and determine the customer life cycle.
It is hard to talk about customer interaction, without talking about customer experience, customer engagement, conversation management and moments of truth.
You may interact with your customers through various channels: face-to-face, a contact center, email, your website, or social media.
Whether you are in an early stage of the customer life cycle or setting up a retention program, confoo will be happy to assist you with your various sales and marketing projects that involve customer interaction.
Talking is free. So don’t hesitate to contact me.
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